Refund policy

Hello, if you are unhappy with your purchase, we'll be happy to return or exchange the product withing 20 days of purchase for a an exchange, or store credit and is subject to a restocking fee of 20%. To make a return, items must be [unopened/ unused/unworn] items must still be in their original packaging. 

The customer pays for the return shipping of the package. Once your return is received and has been inspected, we will return your payment less the restocking fee. 

If your package is damaged in shipment, please give us a call at (346-668-5605). Please keep your original shipping boxes for return shipments.

Please email bulllevelpetstore@gmail.com regarding returns.